RMM software for IT teams and MSPs

PERFORMANCE COUNTERS

Watch the counters that matter to each server.

Collect Windows performance counters (perfmon) with 12 built-in packs. Outpost suggests packs from the counters it detects on each endpoint, and you assign them through profiles, including by server role tag.

• Packs for OS core, SQL Server (named instances included), IIS and ASP.NET, .NET CLR, Active Directory Domain Services, DNS, DHCP, Hyper-V, Exchange, Remote Desktop Services, SMB file serving, and Print Spooler
• Thresholds that raise alerts
• Charts with 30 days of 5-minute min, average, and max history
• Custom packs, with import and export
• A fleet counter search and a live counter browser
• Counter health, with a one-click rebuild of broken counters

ALERTS

Alerts that reach the right person.

Set thresholds per profile, route alerts with rules, and escalate when nobody picks one up.

• Offline endpoints, disk space, memory, and CPU
• Service and process watchlists
• Windows event log entries
• Security posture changes and vulnerability findings
• Script results you choose to alert on
• SMART and NVMe drive health
• Windows performance counter thresholds
• Alerts that trigger workflows
• Notifications by email, Slack, Microsoft Teams, Google Chat, PagerDuty, or webhook

IT AUTOMATION

Give repeat work a routine.

Build a script library once and run it on one endpoint, a device group, or the whole fleet.

• PowerShell and cmd on Windows; sh, bash, zsh, and Python on Linux and BSD
• Scheduled runs that still happen while an endpoint is offline from the console
• Run as the signed-in user on Windows and Linux
• Signed scripts: every script carries an ECDSA signature, and unsigned scripts are refused
• Second-person approval for scripts, with an audited emergency approval when nobody else can approve in time
• Limit runs to scripts saved in the library, or in a client’s own library, and choose whether run output is kept
• Results collected per endpoint, ready to review or alert on
• Workflows that run approved scripts

BATCH FOLLOW-UP

Roll out in waves. Follow up on every row.

Script runs and software deployments across many endpoints are tracked as a batch, from the first wave to the last retry.

• Canary and wave rollouts that halt when the failure rate passes your limit
• Automatic retries, and a retry for failed rows
• Results grouped by failure
• A notice when the batch completes
• A workflow trigger when a batch fails

POLICY ENFORCEMENT

Keep configuration where you set it.

Profiles apply settings to Windows and Linux endpoints and report whether each one is enforced. Organize endpoints with static and dynamic device groups, tags, and custom fields.

• Windows: password and lockout rules, firewall, USB storage, BitLocker, Defender, audit policy, UAC, browser, and power settings
• Linux: ufw, firewalld, or nftables; automatic security updates; password quality and faillock; screen lock; SSH hardening; auditd
• Local administrator password rotation on Windows and root password rotation on Linux

ENDPOINT ACTIONS

Act without leaving your desk.

Common fixes are one click from the endpoint page, and the end-user tray app keeps the people you support in the loop.

• Reboot, shut down, lock, or log off an endpoint
• Send a message to the signed-in user
• Kill a process or control a service
• Tray app on Windows and Linux: device status, tickets, help articles, self-service software installs, live chat with your team, and satisfaction surveys

DASHBOARDS

Your view, on your screen or the wall.

Build dashboards around the numbers your team watches, and put a board on a TV in the office.

• Customizable dashboards
• TV wall boards that pair with a code and show a read-only board

PIONEER AI

Ask in plain language. Approve the fix.

Pioneer AI is the assistant in the console. It reads inventory, alerts, patch state, and script results to find the cause, then proposes the change for a technician to approve. It knows which page you are on, so “why is this one offline?” needs no more detail.

• Run a command or script, apply patches, deploy software, or wake an endpoint, after you approve
• Find, create, and update tickets, log time, and acknowledge alerts
• Read a client’s network map, trace a path, and draw a diagram
• Search the web for current versions and advisories, with sources cited
• Memories that carry notes between conversations, for you, one client, or everyone
• On the MSP plan, turn it on or off for each client
• An MCP server lets an AI app you connect work as you, with your permissions and your approval for high-risk actions

KEEP EXPLORING

One platform.
Every part connected.

• Patch management →
• Remote access →
• Linux endpoints →
• PSA and ticketing →
• Security and compliance →
• Microsoft 365 and Google Workspace →